Scaling Coastal Carolina Comfort HVAC to $646K in Quotes with Google Ads

Services Provided:

Google Ads, Landing Pages, Funnel Optimization

Client:

Coastal Carolina Comfort

Location:

South Carolina

Industry:

HVAC

Problem ❌

Coastal Carolina Comfort was running a Google Ads campaign that was burning budget without bringing in high-quality leads. The issues were severe:

  • Google’s Performance Max (PM ax) and branded campaigns were doing all the work, giving Google full control with minimal results.
  • Location targeting was random, with the ad account showing in cities the business didn’t even serve.
  • No conversion tracking — they had no Google Tag Manager, no clarity on what users did after clicking the ad, and were essentially flying blind.
  • Traffic was sent to generic, SEO-optimized web pages rather than conversion-optimized landing pages.
  • In terms of sales, too many leads came from low-value areas and form leads were underperforming compared to phone calls, yet no funnel adjustments had been made.

Agitation 😖

With no proper account structure, tracking, or targeting, the business had:

  • Only 55 leads in 3 months

  • Quote value of just $80,911.79

  • Sales totaling $18,805.30

  • 0% recorded conversion rate

  • A lead pipeline full of cold or unqualified prospects

The sales team was overwhelmed, yet underwhelmed by actual results. Marketing was costing more than it was returning.

Solution

I completely rebuilt the growth system in three layers:
1️⃣ Google Ads & Tracking Overhaul
  • Scrapped PMax and launched search-only campaigns using STAG-based ad groups for precise targeting.
  • Locked in location targeting to only the areas the business actually served — eliminating wasted spend.
  • Installed Google Tag Manager and set up all critical conversion events.
  • Deployed Microsoft Clarity and Google Analytics 4 via GTM to track user behavior and identify conversion drop-offs.
2️⃣ Landing Page Optimization
  • Removed all ad traffic from content-heavy pages and built separate, lightweight landing pages for each service.
  • Used insights from Microsoft Clarity to continuously tweak copy, layout, and CTA based on real user behavior.
  • Pages focused on speed, clarity, and call-centric CTAs.
3️⃣ Funnel & Targeting Refinement
  • Worked directly with the owner to shift targeting from low-income areas to affluent neighborhoods, increasing job size.
  • Discovered that calls were converting at a higher rate than form fills, so ads were optimized to drive calls first.
  • Analyzed the average sales cycle to match ad messaging and follow-up timing accordingly.
Campaign Results
📈 Results (April 1 – July 11, 2025)
Metric Before After
Leads 55 545
Quote Value $80,911 $646,004
Sales Value $18,805 $99,476
Conversion Rate 0% 1%

The business saw a 10x increase in leads, 8x increase in quote value, and massively improved ROI.

Takeaway

With proper ad targeting, strategic funnel shifts, and data-backed landing page design, local service businesses can scale fast — even in competitive markets like HVAC.

Conversion tracking :

Microsoft clarity

Before Results ) January to April
After Results, April to July